FAQs

How do I wash my embroidered garments?

Wash with like colors in low temperature, turn inside out to protect garment, and allow item to AIR DRY. The item is pre-shrunk, but avoid putting garment in the dryer, this can cause the embroider area to pucker from the heat.

 

How do I return my apparel?

See return policy and email oliviakirkpatrickapparel@gmail.com with any issues.

 

I need to change my shipping address, what do I do?

Email oliviakirkpatrickapparel@gmail.com ASAP so we can change the shipping location.

Include:

• name
• new address
• order #

 

When do I receive my package?

Once your order ships, most items are delivered to the customer within 3-7 days, unless you expedite shipping.

 

If the item is sold out, can I go on a waiting list for the next re-stock?

YES! Email oliviakirkpatrickapparel@gmail.com and put in the subject line “re-stock update” and we will place you on our list to notify you when we get the product back in stock.